Pricing change·Oct 1 → Jan 1, 2025·Q4 2024·Software Development & Testing

Temporal Introduces 99.9% SLA Guarantees and Restructures Pricing for Enhanced Support and Features

TemporalPricingDiscount addedFeature addedPackage changeNew planAdd-on removed

What changed

Discount added

New $1,000 free trial credits offer added for all new customers to try Temporal Cloud.

Feature added

Multi-Cloud and Multi-Region support explicitly added as a listed feature.

Package change

Temporal Cloud restructured from separate support tiers (Basic $200/mo, Premium $2,000/mo as add-ons) to a unified $200/mo base fee that includes basic support, plus pay-as-you-go usage.

New plan

Enterprise Temporal Cloud tier added with volume discounts, requiring sales contact for mission-critical workloads.

Add-on removed

Premium Support ($2,000/month) removed as a separate purchasable add-on. Enterprise support is now bundled into the Enterprise tier requiring sales contact.

Feature added

SLA guarantees explicitly added: 99.9% SLA and 99.99% MRN (Multi-Region Namespace) SLA.

Feature added

User Roles, Service Accounts, and API Keys explicitly added as features.

Feature added

Audit Logging explicitly added as a feature.

Before and after

Oct 1, 2024 vs Jan 1, 2025

Pulse.

100%

Change 1 of 8 · discount added

New $1,000 free trial credits offer added for all new customers to try Temporal Cloud.

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See the before/after screenshots and every marked-up change.

Q1 2024 · Temporal Reveals Active Storage Pricing at $0.042/GBHR, Enhancing Cost Transparency for Users Temporal Launches New Three-Tier Pricing Structure and Boosts Startup Program Credits by 150% to $6,000 · Q1 2025

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