Shorthand strips explicit 20-hour cap, shifts to vague "Tailored" service tier
What happened
Between the Sep 7, 2026 and Sep 14, 2026 captures of Shorthand's pricing page, Pulse recorded one change: Enterprise plan's included dev & design services allocation changed from a fixed '20 hours' to an unspecified 'Tailored' amount, removing the explicit hour quantity from the plan benefit. Pulse files it as a product change (feature change) with a neutral direction.
It lands 243 days after Shorthand's previous change, "Shorthand Business Plan Price Increased by 119% to $1,750/month Amid Major Capacity Enhancements" (Jan 13, 2026). Before that Pulse recorded "Shorthand Transitions to Story-Count-Based Pricing Model, Eliminating Public Prices for Plans" (Q4 2024). Shorthand has been tracked since 2025-01-03.
In the same window Figma, Canva, Piktochart and Adobe also changed their Marketing & Content pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- Enterprise · FeatureChanged
Beforea fixed '20 hours'
Afteran unspecified 'Tailored' amount
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| Enterprise | Feature | a fixed '20 hours' | an unspecified 'Tailored' amount | Changed |
Values as written on Shorthand's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Shorthand's pricing page (shorthand.com) from Sep 7, 2026 and Sep 14, 2026; the change is marked near the top of the page, where "a fixed '20 hours'" becomes "an unspecified 'Tailored' amount".
Sign in to see the evidence
The two full-page captures with this change marked up are free with an account.
Shorthand, pricing history
Full history- Sep 14, 2026improvedShorthand strips explicit 20-hour cap, shifts to vague "Tailored" service tier · this change
- Jan 13, 2026increaseShorthand Business Plan Price Increased by 119% to $1,750/month Amid Major Capacity Enhancements
- Q4 2024packagingShorthand Transitions to Story-Count-Based Pricing Model, Eliminating Public Prices for Plans
Across Marketing & Content in the same window
All Marketing & Content changes- FigmaSep 14Figma drops cross-team publishing from Professional plan spotlight
- CanvaSep 14Canva cuts Pro to $144/year, slashes free AI uses from 200 to 20
- PiktochartJul 20Piktochart drops 25%-off + 250 AI credit promo for new AI feature push
- AdobeJul 3Adobe Creativecloud CC: added Firefly Pro Plus + Acrobat Express, cut Stock AI Studio price + 2 more
Questions about this change
Did Shorthand raise prices in September 2026?
No list-price increase was recorded between Sep 7, 2026 and Sep 14, 2026. The change Pulse detected was a product change: feature change.
What changed on Shorthand's pricing page between Sep 7, 2026 and Sep 14, 2026?
Enterprise feature: a fixed '20 hours' → an unspecified 'Tailored' amount, changed. Pulse compared the captures it took on Sep 7, 2026 and Sep 14, 2026; the before/after table above lists each item as written on the page.
How often does Shorthand change its pricing?
Pulse recorded 0 other pricing-page changes for Shorthand in the 90 days before this one; the previous change was "Shorthand Business Plan Price Increased by 119% to $1,750/month Amid Major Capacity Enhancements" on Jan 13, 2026; Shorthand has been tracked since 2025-01-03.