ResDiary raises Pre-orders payment surcharge from 1% to 1.2%
What happened
Between the Sep 7, 2026 and Sep 14, 2026 captures of ResDiary's pricing page, Pulse recorded one change: Payment processing surcharge applied to Pre-orders (Order & Pay) and the Order & Pay + Events Manager Bundle add-ons increased from 1% to 1.2% on Deposits and Payments; Gift Vouchers surcharge unchanged at 3%. In detail: Payment processing surcharge on Deposits and Payments increased from 1% to 1.2% in the add-ons footnote, which covers Pre-orders, Gift Vouchers, and the Pre-orders + Events Manager Bundle; the Gift Vouchers surcharge is unchanged at 3%. Pulse files it as a pricing change (price increase) with an upward direction. Pulse's latest capture (Oct 26, 2026) lists Order & Pay + Events Manager Bundle at $65, ResPhone at $50, Event Manager at $45, Gift Vouchers at $45 and PMS Integration at $15.
It lands 63 days after ResDiary's previous change, "ResDiary: Payment processing surcharge cut from 1.2% to 1%" (Jul 13, 2026). ResDiary has been tracked since 2026-05-16.
In the same window TouchBistro, Lightspeed and Toast also changed their Business Operations pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- Gift Vouchers · Price+20%1%1.2%
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| Gift Vouchers | Price | 1% | 1.2% | +20% |
Values as written on ResDiary's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of ResDiary's pricing page (resdiary.com) from Sep 7, 2026 and Sep 14, 2026; the change is marked around the middle of the page, where gift vouchers price reads 1% and then 1.2%.
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The two full-page captures with this change marked up are free with an account.
ResDiary, the last 90 days
Full history- Oct 26, 2026decreaseResDiary cuts payment surcharge to 1%, renames two add-ons
- Oct 12, 2026packagingResDiary raises payment processing fee to 1.2%, renames Order & Pay add-on
- Sep 14, 2026increaseResDiary raises Pre-orders payment surcharge from 1% to 1.2% · this change
- Jul 13, 2026decreaseResDiary: Payment processing surcharge cut from 1.2% to 1%
Across Business Operations in the same window
All Business Operations changes- TouchBistroAug 31TouchBistro moves 24/7 support and POS integration badges into plan features
- TouchBistroAug 24TouchBistro clarifies bundle pricing with fully itemized feature lists
- LightspeedMay 25Lightspeed slashes card-present rate from 2.6% to 1.5% across all plans
- ToastApr 27Toast rebrands handheld POS as Toast Go 3 with next-gen positioning
- LightspeedApr 9Lightspeed Ends Spring Promo Offering Up to $1,500 Off Retail
Questions about this change
Did ResDiary raise prices in September 2026?
Yes. Pulse captured ResDiary's pricing page on Sep 7, 2026 and again on Sep 14, 2026 and recorded 1 price increase: Gift Vouchers: 1% → 1.2% (+20%).
What changed on ResDiary's pricing page between Sep 7, 2026 and Sep 14, 2026?
Gift Vouchers price: 1% → 1.2% (+20%). Pulse compared the captures it took on Sep 7, 2026 and Sep 14, 2026; the before/after table above lists each item as written on the page.
How often does ResDiary change its pricing?
Pulse recorded 1 other pricing-page change for ResDiary in the 90 days before this one; the previous change was "ResDiary: Payment processing surcharge cut from 1.2% to 1%" on Jul 13, 2026; ResDiary has been tracked since 2026-05-16.