Proxmox Backup Server extends 24/7 support to Premium, Standard plans by 2026
What happened
Between the Sep 14, 2026 and Sep 21, 2026 captures of Proxmox's pricing page, Pulse recorded one change: Premium and Standard plans now include 24/7 support (Premium from Oct 19, 2026; Standard by end of 2026), on top of unchanged response-time and ticket-allowance entitlements. Pulse files it as a product change (feature added) with an upward direction. Pulse's latest capture (Nov 9, 2026) lists Community at EUR 46.67, Basic at EUR 93.33, Standard at EUR 186.67 and Premium at EUR 373.33.
This is the first pricing-page change Pulse has recorded for Proxmox. Proxmox has been tracked since 2026-07-30.
In the same window Hypervault and Harvest also changed their Cloud & DevOps pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- Premium, Standard · FeatureAddedNo 24/7 support24/7 support
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| Premium, Standard | Feature | No 24/7 support | 24/7 support | Added |
Values as written on Proxmox's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Proxmox's pricing page (www.proxmox.com) from Sep 14, 2026 and Sep 21, 2026; the change is marked near the top of the page, where 24/7 support now appears.
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The two full-page captures with this change marked up are free with an account.
Across Cloud & DevOps in the same window
All Cloud & DevOps changes- HypervaultSep 14Hypervault adds Device management and private vault admin toggle to…
- HypervaultJul 3Hypervault: Families plan gains monthly billing at €5.99/mo
- HypervaultJun 23Hypervault adds monthly family plan at €5.99, raises support thresholds
- HarvestApr 9Harvest reveals Enterprise pricing at $14/seat, trims Free plan features
Questions about this change
Did Proxmox raise prices in September 2026?
No list-price increase was recorded between Sep 14, 2026 and Sep 21, 2026. The change Pulse detected was a product change: feature added.
What changed on Proxmox's pricing page between Sep 14, 2026 and Sep 21, 2026?
Premium, Standard feature: No 24/7 support → 24/7 support, added. Pulse compared the captures it took on Sep 14, 2026 and Sep 21, 2026; the before/after table above lists each item as written on the page.
How often does Proxmox change its pricing?
Pulse recorded 0 other pricing-page changes for Proxmox in the 90 days before this one; Proxmox has been tracked since 2026-07-30.