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HomePingboardAll changesPremium call support → Premium support
PingboardProduct change · Feature change · Jun 15 → Jul 1, 2026

Pingboard widens Enterprise support perk beyond phone-only calls

Verified Jul 2, 2026Workforce ManagementDirection: neutral
The changePremium call support — reworded.
Before · Jun 15Premium call support
After · Jul 1Premium support
reworded
1 change2 capturesJun 15, 2026 → Jul 1, 2026

What happened

Between the Jun 15, 2026 and Jul 1, 2026 captures of Pingboard's pricing page, Pulse recorded one change: Enterprise plan's support perk in the feature comparison table was reworded from 'Premium call support' to 'Premium support', broadening the description beyond phone-specific support. Pulse files it as a product change (feature change) with a neutral direction. Pulse's latest capture (Oct 19, 2026) lists Standard at $416.58, Pro at $999.92 and Manager Agent at $32.

Pingboard's previous recorded change was "Workleap (Pingboard): per-user pricing replaced by flat annual tiers + $99/mgr AI agent" (Jul 4, 2026). Before that Pulse recorded "Pingboard revamps pricing page with step-based platform + agent layout" (Jun 10, 2026). Pingboard has been tracked since 2026-03-02.

In the same window BambooHR, 15five and Lattice also changed their Workforce Management pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.

  • Enterprise · FeatureReworded
    Premium call supportPremium support

Values as written on Pingboard's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.

Evidence

The two captures Pulse compared

Full-page captures of Pingboard's pricing page (pingboard.com) from Jun 15, 2026 and Jul 1, 2026; the change is marked in the lower part of the page, where "Premium call support" becomes "Premium support".

Sign in to see the evidence

The two full-page captures with this change marked up are free with an account.

Pingboard, the last 90 days

Full history
  1. Oct 19, 2026packagingPingboard: Standard and Pro cards drop 'Starting at' and add a per-manager fee: Standard $4,999 USD +$32/manager/month,…
  2. Jul 28, 2026packagingPingboard/Workleap: Manager Agent add-on ($99/mo) removed, folded into base plans
  3. Jul 6, 2026packagingPingboard: "Dedicated CSM" removed from the Enterprise services & security row of the Compare features table
  4. Jul 2, 2026improvedPingboard widens Enterprise support perk beyond phone-only calls · this change
  5. Jul 4, 2026packagingWorkleap (Pingboard): per-user pricing replaced by flat annual tiers + $99/mgr AI agent
  6. Jun 10, 2026packagingPingboard revamps pricing page with step-based platform + agent layout

Across Workforce Management in the same window

All Workforce Management changes
  1. BambooHRJul 3BambooHR: On-Demand Pay, Recognition & Rewards, Shift Scheduling added
  2. 15fiveJul 215five: New AI-powered "15Five Agents" feature added to Perform plan
  3. LatticeJun 1Lattice bundles Manager Tools into all base plans, refreshes add-ons

Questions about this change

Did Pingboard raise prices in July 2026?

No list-price increase was recorded between Jun 15, 2026 and Jul 1, 2026. The change Pulse detected was a product change: feature change.

What changed on Pingboard's pricing page between Jun 15, 2026 and Jul 1, 2026?

Enterprise feature: Premium call support → Premium support, reworded. Pulse compared the captures it took on Jun 15, 2026 and Jul 1, 2026; the before/after table above lists each item as written on the page.

How often does Pingboard change its pricing?

Pulse recorded 1 other pricing-page change for Pingboard in the 90 days before this one; the previous change was "Workleap (Pingboard): per-user pricing replaced by flat annual tiers + $99/mgr AI agent" on Jul 4, 2026; Pingboard has been tracked since 2026-03-02.