Neptune Restructures Pricing Model, Eliminates Free Plan, Introduces Startup and Lab Plans with Enhanced Storage and Data Points for Foundation Model Training

Between the Apr 1, 2025 and Jul 6, 2025 captures of Neptune's pricing page, Pulse recorded 13 changes: Complete pricing model restructure from general experiment tracking to foundation model training focus with data points-based pricing, replacing traditional tier structure with premium-only model; 99.99% ingestion SLA introduced as guaranteed uptime metric for Startup and Lab plans; Team plan ($50/user/month) discontinued - previously for single teams with up to 10 users and unlimited projects; Enterprise plan (Custom pricing) discontinued - previously offered custom users/workspaces with role-based access control and SSO/LDAP; Free plan ($0) discontinued - previously allowed up to 3 users with unlimited logging hours and 200GB storage for personal and commercial use; Startup plan introduced at $150/user/month for teams training foundation models at moderate scale - includes 1B data points/month, 1TB storage, unlimited tracked hours, and 99.99% ingestion SLA; Lab plan introduced at $250/user/month for teams needing extra visibility and scale - includes 10B data points/month, 10TB storage, forking of runs, priority support with dedicated CSM; Data points quota introduced as new pricing metric - Startup plan includes 1B data points/month (one data point = one metric value at one training step); Forking of runs feature added to Lab and Self-hosted plans - allows creating runs based on existing experiments to restart or branch at particular steps; Data points quota for Lab plan - includes 10B data points/month with higher ingestion throughput (5M data points per 10 minutes vs 500k for Startup); Storage increased to 10TB for Lab plan (50x increase from previous 200GB Team plan limit); Storage increased from 200GB (previous Team plan) to 1TB for Startup plan; Free plan eliminated entirely - Neptune now requires paid subscription starting at $150/user/month (academic researchers on foundation models still get free access). Pulse files it as a packaging change (packaging change, limit lowered, plan removed, new plan, feature added, limit raised, freemium change).

Neptune's previous recorded change was "Neptune Restructures Pricing Model to $50/User/Month, Enhancing Accessibility for Teams and Projects" (Q2 2024). Before that Pulse recorded "Neptune Introduces Bundled Pricing for Starter Plan, Enhancing Value with 3 Active Projects for $150/month" (Dec 2023). Neptune has been tracked since 2025-11-11.

In the same window Synthesia, Read AI, Topaz Labs, Together AI and TestFit also changed their AI & Machine Learning pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.