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Lorikeet

Surry Hills, Sydney-based AI customer support company founded in 2023. Private. Operates in fintech, healthtech, and hospitality. Serves businesses needing AI-powered customer concierge solutions that resolve tickets automatically.

Entry price

$2,100

Start · /mo, billed annually + usage

Plans tracked

no add-ons

Pricing changes

Latest Wk 41 '26

Pricing model

Subscription + usage

No free tier

Pricing Change History

5 changes

20265 changes

Oct 5, 2026

Packaging

Weekly

Lorikeet adds 30-day free trial option to its pricing page

New self-serve option: 'Not ready to talk to sales? Start a 30-day free trial' strip added to pricing page with Start free trial button.

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Sep 14, 2026

Packaging

Weekly

Lorikeet ends credit bundles, hikes Start to $2,100 and Scale to $5,100/mo

Replaced credit-bundle billing with direct per-resolution pricing. Start $1,500->$2,100/mo, Scale $4,000->$5,100/mo, Scale Triage/QA rate $0.25->$0.27. Enterprise renamed Signature; $75K+ fees now disclosed.

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Aug 10, 2026

Improvement

Weekly

Lorikeet: Implementation fees change from None to Included/Custom

Implementation/platform fee status changed: Start and Scale now show 'Included' (previously 'None'); Enterprise now shows 'Custom' (previously 'None', implying a fee may now apply)

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Jul 13, 2026

Packaging

Weekly

Lorikeet: Voice resolution price now capped at 3 minutes

Voice resolution credit pricing (1.50 credits/Start, 1.20/Scale, Custom/Enterprise) now explicitly capped to resolutions up to 3 minutes long via new footnote; previously no time cap was disclosed

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Jun 9, 2026

Price increase

Weekly

[INVALID] Lorikeetcx doubles ticket credit rates for routing and QA tools

Start and Scale plan per-ticket credit rates increased: Routing/analytics tagging (Start: 0.15→0.30, Scale: 0.10→0.25) and Automated QA (Start: 0.20→0.30, Scale: 0.20→0.25). Explicit 'Per seat charges: None' and 'Implementation or platform fees: None' rows added to Start, Scale, and Enterprise plan cards, clarifying no additional seat or setup costs.

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