Knock adds priority email support to Starter, renames Developer plan to Free
What happened
Between the Oct 19, 2026 and Oct 26, 2026 captures of Knock's pricing page, Pulse recorded 2 changes: Feature added: Starter plan gained Priority email support, a new benefit previously undifferentiated within Enterprise-only support. Plan renamed: Developer plan renamed to Free (price unchanged at $0/month, same included limits). In detail: Entry-level plan renamed from 'Developer' to 'Free'; price unchanged at $0/month and included limits (10K messages, 500 guide users, 500 AI agent credits) stayed the same; Starter plan gained 'Priority email support' as a new benefit (previously only an undifferentiated Enterprise-only benefit); Enterprise's priority support now explicitly covers Slack, email, and call. Pulse files it as a packaging change (plan renamed, feature added) with an upward direction. The current page lists Starter at $250 and Free at $0.01 per AI agent credit.
This is the first pricing-page change Pulse has recorded for Knock. Knock has been tracked since 2026-09-08.
In the same window Trunk, Infragistics, Flatlogic, GitHub and Unity also changed their Software Development & Testing pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- Entry-level · PlanRewordedDeveloperFree
- Starter, Enterprise · FeatureAdded
BeforeNo 'Priority email support'
After'Priority email support'
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| Entry-level | Plan | Developer | Free | Reworded |
| Starter, Enterprise | Feature | No 'Priority email support' | 'Priority email support' | Added |
Values as written on Knock's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Knock's pricing page (knock.app) from Oct 19, 2026 and Oct 26, 2026; the change is marked near the top of the page, where "Developer" becomes "Free".
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The two full-page captures with this change marked up are free with an account.
Across Software Development & Testing in the same window
All Software Development & Testing changes- TrunkOct 26Trunk launches Dynamic CI beta, Enterprise BYOC + SLA support, Free quota change
- InfragisticsOct 26Infragistics drops phone support from $300/yr Priority Support add-on
- FlatlogicOct 26Flatlogic drops Stable deploys from Pro plan, bills VMs in 24-hour blocks
- GitHubOct 19GitHub renames Copilot secret scanning, adds AI push protection detection
- UnityOct 19Unity Asset Manager storage overage set at $0.75/GB across all plans
Questions about this change
Did Knock raise prices in October 2026?
No list-price increase was recorded between Oct 19, 2026 and Oct 26, 2026. The change Pulse detected was a packaging change: plan renamed, feature added.
What changed on Knock's pricing page between Oct 19, 2026 and Oct 26, 2026?
Entry-level plan: Developer → Free, reworded; Starter, Enterprise feature: No 'Priority email support' → 'Priority email support', added. Pulse compared the captures it took on Oct 19, 2026 and Oct 26, 2026; the before/after table above lists each item as written on the page.
How often does Knock change its pricing?
Pulse recorded 0 other pricing-page changes for Knock in the 90 days before this one; Knock has been tracked since 2026-09-08.