Kipwise folds knowledge base, support desk and Tasks into $10 Agent plan
What happened
Between the Oct 19, 2026 and Oct 26, 2026 captures of Kipwise's pricing page, Pulse recorded one change: Kipwise merged the Agent ($10/user/month) and standalone Knowledge base plan (from $7/mo, Premium/Branded/Enterprise tiers) into one Agent plan now including the knowledge base, support desk and Tasks. Pulse files it as a packaging change (package change) with a neutral direction. The current page lists Kipwise Agent at $9.
It lands 8 days after Kipwise's previous change, "Kipwise opens early access to Ticketing at no extra cost" (Oct 19, 2026). Before that Pulse recorded "Kipwise Agent add-on ditches $1K setup fee for $10/user/month pricing" (Sep 28, 2026). Kipwise has been tracked since 2026-02-28.
In the same window Stripe also changed their Collaboration & Productivity pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- Enterprise · PackagingPackage change
Kipwise merged the Agent ($10/user/month) and standalone Knowledge base plan (from $7/mo, Premium/Branded/Enterprise tiers) into one Agent plan now including the knowledge base, support desk and Tasks.
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| Enterprise | Packaging | Kipwise merged the Agent ($10/user/month) and standalone Knowledge base plan (from $7/mo, Premium/Branded/Enterprise tiers) into one Agent plan now including the knowledge base, support desk and Tasks. | Package change | |
Values as written on Kipwise's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Kipwise's pricing page (kipwise.com) from Oct 19, 2026 and Oct 26, 2026; the change is marked around the middle of the page.
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Kipwise, the last 90 days
Full history- Oct 26, 2026packagingKipwise folds knowledge base, support desk and Tasks into $10 Agent plan · this change
- Oct 19, 2026improvedKipwise opens early access to Ticketing at no extra cost
- Sep 28, 2026packagingKipwise Agent add-on ditches $1K setup fee for $10/user/month pricing
Across Collaboration & Productivity in the same window
All Collaboration & Productivity changes- StripeOct 19Stripe Data Pipeline adds Postgres database sync tier
- StripeOct 14Stripe Data Pipeline adds real-time Postgres sync at $0.0025 per row
- StripeOct 5Stripe adds card cashback to Treasury, launches $329 Reader T600
- StripeOct 1Stripe adds $329 Reader T600 to Terminal lineup, revamps Treasury perks
- StripeSep 28Stripe drops T600 reader, trims Terminal lineup to M2, S710, S700
Questions about this change
Did Kipwise raise prices in October 2026?
No list-price increase was recorded between Oct 19, 2026 and Oct 26, 2026. The change Pulse detected was a packaging change: package change.
What changed on Kipwise's pricing page between Oct 19, 2026 and Oct 26, 2026?
Kipwise merged the Agent ($10/user/month) and standalone Knowledge base plan (from $7/mo, Premium/Branded/Enterprise tiers) into one Agent plan now including the knowledge base, support desk and Tasks. Pulse compared the captures it took on Oct 19, 2026 and Oct 26, 2026; the before/after table above lists each item as written on the page.
How often does Kipwise change its pricing?
Pulse recorded 2 other pricing-page changes for Kipwise in the 90 days before this one; the previous change was "Kipwise opens early access to Ticketing at no extra cost" on Oct 19, 2026; Kipwise has been tracked since 2026-02-28.