Product change·Oct 1 → Mar 1, 2025·Q4 2024·Business Operations
Joist Removes 1st Priority Support Features from Elite Plan, Impacting Customer Experience
What changed
Feature removed
1st priority email response times removed from Elite plan support features
Feature removed
1st priority call with Joist expert removed from Elite plan support features
Before and after
Oct 1, 2024 vs Mar 1, 2025Pulse.
100%
Change 1 of 2 · feature removed
1st priority email response times removed from Elite plan support features
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Q3 2024 · Joist Basics Plan Transitions from Free to Paid Subscription at $8/MonthJoist Pro Plan Monthly Price Increased by 7.1% from $14 to $15 · Q3 2025
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