Instabug adds Enterprise Premier tier with 24/7 L2 support and SOC 2 controls
What happened
Between the Mar 30, 2026 and Jun 29, 2026 captures of Instabug's pricing page, Pulse recorded 2 changes: New Security & Governance and Scalability & Support feature lists added: SSO/SAML/SCIM, SOC 2 Type II certification, RBAC, global data hosting, unlimited apps, advanced alerting, custom retention controls; Added a new 'Enterprise Premier' support tier/addon, upgradable from the standard 'Foundation' Enterprise support. New comparison table shows Premier adds a dedicated L2 engineer, dedicated Slack channel, 24/7 availability, custom SLA, and immediate-triage response path. Pulse files it as a packaging change (feature added, new add-on) with an upward direction.
It lands 87 days after Instabug's previous change, "Instabug launches enterprise tier with SSO, SOC 2, and dedicated support" (Apr 17, 2026). Instabug has been tracked since 2023-11-17.
In the same window Logrocket, Datadog, Dynatrace and New Relic also changed their Software Development & Testing pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- — · FeatureAdded
BeforeNot listed
AfterSecurity & Governance and Scalability & Support feature lists
- Enterprise · Add-onAdded
BeforeNot listed
After'Enterprise Premier' support tier/addon
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| — | Feature | Not listed | Security & Governance and Scalability & Support feature lists | Added |
| Enterprise | Add-on | Not listed | 'Enterprise Premier' support tier/addon | Added |
Values as written on Instabug's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Instabug's pricing page (instabug.com) from Mar 30, 2026 and Jun 29, 2026; the change is marked around the middle of the page, where Security & Governance and Scalability & Support feature lists now appears.
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The two full-page captures with this change marked up are free with an account.
Instabug, the last 90 days
Full history- Jul 13, 2026improvedInstabug adds Enterprise Premier tier with 24/7 L2 support and SOC 2 controls · this change
- Apr 17, 2026packagingInstabug launches enterprise tier with SSO, SOC 2, and dedicated support
Across Software Development & Testing in the same window
All Software Development & Testing changes- LogrocketJul 6Logrocket kills free plan, quadruples Enterprise API credits to 2,000/mo
- DatadogJul 3Datadog: Launched AI Credits, Disaster Recovery + 2 more changes
- DynatraceJul 2Dynatrace: Log correlation democratized to Foundation & Discovery tier
- New RelicJun 23New Relic adds ROI calculator to pricing page for observability value
Questions about this change
Did Instabug raise prices in June 2026?
No list-price increase was recorded between Mar 30, 2026 and Jun 29, 2026. The change Pulse detected was a packaging change: feature added, new add-on.
What changed on Instabug's pricing page between Mar 30, 2026 and Jun 29, 2026?
Feature: Not listed → Security & Governance and Scalability & Support feature lists, added; Enterprise add-on: Not listed → 'Enterprise Premier' support tier/addon, added. Pulse compared the captures it took on Mar 30, 2026 and Jun 29, 2026; the before/after table above lists each item as written on the page.
How often does Instabug change its pricing?
Pulse recorded 1 other pricing-page change for Instabug in the 90 days before this one; the previous change was "Instabug launches enterprise tier with SSO, SOC 2, and dedicated support" on Apr 17, 2026; Instabug has been tracked since 2023-11-17.