Hiya Connect overhauls branded-call pricing, 5,000-call tier jumps to $550
What happened
Between the Oct 5, 2026 and Oct 12, 2026 captures of Hiya's pricing page, Pulse recorded one change: Eight-tier branded-call grid ($29 to $3,175/mo, 250-50,000+ calls) and volume slider replaced by four call-volume tabs: $99/750 calls (was 1,000), $299/2,500, $550/5,000 (was $449), $835/10,000 (was $799); new pay-as-you-go option from $0.14/call (was $0.13 overage rate). Pulse files it as a packaging change (package change) with a neutral direction. Pulse's latest capture (Oct 26, 2026) lists 750 Branded Calls at $99, 2,500 Branded Calls at $299, 5,000 Branded Calls at $550, 10,000 Branded Calls at $835 and Pay As You Go at $0.14 per branded call.
This is the first pricing-page change Pulse has recorded for Hiya. Hiya has been tracked since 2026-05-14.
In the same window You.com, Patchstack, Lobbytrack and Kinde also changed their Cybersecurity & Identity Management pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- — · Packaging−25%1,000750 calls
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| — | Packaging | 1,000 | 750 calls | −25% |
Values as written on Hiya's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Hiya's pricing page (hiya.com) from Oct 5, 2026 and Oct 12, 2026; the change is marked around the middle of the page, where packaging reads 1,000 and then 750 calls.
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The two full-page captures with this change marked up are free with an account.
Across Cybersecurity & Identity Management in the same window
All Cybersecurity & Identity Management changes- You.comAug 4You.com: Web Search API now freemium (free 100/day + $5/1k after)
- You.comOct 26You.com adds Inference Router API to run open-weight models via one endpoint
- PatchstackNov 2Patchstack renames Enterprise plan to Enterprise / Agency, targets large agen...
- LobbytrackNov 2Lobbytrack qualifies "Unlimited" plans with good-faith use and usage limits
- KindeNov 2Kinde drops 'Coming soon' on SCIM, adds Enterprise org-scoped roles
Questions about this change
Did Hiya raise prices in October 2026?
No list-price increase was recorded between Oct 5, 2026 and Oct 12, 2026. The change Pulse detected was a packaging change: package change.
What changed on Hiya's pricing page between Oct 5, 2026 and Oct 12, 2026?
Packaging: 1,000 → 750 calls (−25%). Pulse compared the captures it took on Oct 5, 2026 and Oct 12, 2026; the before/after table above lists each item as written on the page.
How often does Hiya change its pricing?
Pulse recorded 0 other pricing-page changes for Hiya in the 90 days before this one; Hiya has been tracked since 2026-05-14.