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Back/Gladly

San Francisco, CA-based AI customer service platform founded 2014. Private. Operates in customer experience management. Serves enterprise and mid-market brands with AI-powered support software.

Pricing Change History

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Current plans

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Company Facts

Employees101-1000
Tracked sinceMay 16, 2026
Websitewww.gladly.ai

How Gladly compares with its peers

CompanyEntry priceLast change
ZZendesk
Zendesk
$19 /agent/mo, billed annuallyJul 2, 2026
IIntercom
Intercom
$19 /mo, billed annually + usageOct 21, 2026
SSalesforce
Salesforce
$25 /user/mo, billed annuallyOct 19, 2026
HHubSpot
HubSpot
$7 /seat/mo, billed annuallyOct 23, 2026
GGorgias
Gorgias
$10 /moSep 7, 2026
HHelpshift
Helpshift
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Gladly pricing FAQ

Who are Gladly's pricing peers?
Pulse compares Gladly with Zendesk, Intercom, Salesforce, HubSpot, Gorgias and Helpshift.