Bland upgrades uptime SLA to 99.9%, splits telephony billing
What changed
Multiple feature updates: Uptime SLA upgraded from 99% to 99.9% across all plans; Telephony removed from included per-minute rate (now billed separately); Enterprise concurrent calls changed from Unlimited to Custom; support tiers renamed (Customer Engineering/Slack/FDE Support → Account & Billing/Slack channel/Forward deployed engineers).
Start plan label changed from 'FREE TIER' to 'FOR DEVELOPERS', repositioning the entry-level plan audience from general free users to developers specifically.
Before and after
Jun 24, 2026 vs Jun 29, 2026Multiple feature updates: Uptime SLA upgraded from 99% to 99.9% across all plans; Telephony removed from included per-minute rate (now billed separately); Enterprise concurrent calls changed from Unlimited to Custom; support tiers renamed (Customer Engineering/Slack/FDE Support → Account & Billing/Slack channel/Forward deployed engineers).
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