Packaging change·Jan 14 → Apr 14, 2024·Q1 2024·Workforce Management

Activtrak Removes Free Plan Support, Shifting to Paid Tiers with New Professional Plan Features and Add-ons

ActivtrakPackagingFeature addedFreemium changeFeature changeNew add-onAdd-on change

What changed

Feature added

Professional plan: Capacity & Headcount planning added

Freemium change

Free plan support removed - changed from '24x7 online access to onboarding & educational resources' to 'No support plan included'

Feature added

Professional plan: Dashboards for executives & managers added

Feature added

Professional plan: AI-powered productivity Coach added

Feature change

Essentials plan: Automated user management via Azure AD changed to generic 'Automated user management' (removed Azure AD specificity)

New add-on

Professional + Bundle ($19/user/month) introduced, bundling Professional plan with ActivConnect and pre-built BI templates for Sales Team Efficiency, Customer Service Productivity, Headcount planning, and Tech License optimization

Feature added

Professional plan: Technology & AI usage tracking added

Feature change

Website Blocking moved from Free plan to Essentials plan (feature democratization reversed - moved to paid tier)

Add-on change

Essentials ActivConnect add-on renamed to 'Custom reporting via ActivConnect' to clarify its purpose

Before and after

Jan 14, 2024 vs Apr 14, 2024

Pulse.

100%

Change 1 of 9 · feature added

Professional plan: Capacity & Headcount planning added

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Activtrak Increases Professional Plan Price by 11.8% to $19/User/Month, Enhancing Value with New Offline Meeting Time Tracking Feature · Q2 2024

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