PagerDuty introduced incident type limits.

💸 Price Changes: None

📦 Packaging Changes: The Updated pricing page now includes tiered Incident Type limits across plans.

PagerDuty is enhancing its pricing strategy by introducing tiered incident type limits across plans. The Free plan now includes access to Base and Major Incident Types, while the Business plan offers up to 3 Custom Incident Types, and the Enterprise plan provides up to 100. This introduces Incident Types as a new value metric to diffentiate between different types of customer.s