PagerDuty reduces Professional plan features from 'unlimited' to 'more' qualified limits

PagerDuty Business plan changed data access from 'Unlimited' to 'Multi-year historical' and modified Professional plan notification features from 'Unlimited' to 'More' with unspecified quantities.

11/11/2025 → 11/18/2025

Verified Changes

1
featureProfessional plan feature wording changed from 'Unlimited international phone/SMS notifications, schedules, escalation policies' to itemized 'More international phone/SMS notifications', 'More On-call Schedules', and 'More Escalation Policies'
2
featureBusiness plan data access feature changed from 'Unlimited data access' to 'Multi-year historical data access', indicating a potential scope reduction in data retention access

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