Freshworks raises AI agent pricing and removes Pro + AI Copilot Bundle

Freshworks dramatically increased Freddy AI Agent session pricing from $100 per 1,000 sessions to $49 per 100 sessions (effectively $490 per 1,000 sessions), while discontinuing the Pro + AI Copilot Bundle plan.

11/11/2025 → 11/18/2025

Verified Changes

  • 1
    planRemoved 'Pro + AI Copilot Bundle' plan that bundled Pro plan benefits with Freddy AI Copilot add-on
  • 2
    metricChanged Freddy AI Agent session pricing from $100 per 1,000 sessions to $49 per 100 sessions (effectively $490 per 1,000 sessions, a 390% increase)

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