CustomerIQ restructures pricing, drops Starter tier and adds Enterprise plan

CustomerIQ discontinued its $39/seat/mo Starter plan while introducing a new Enterprise tier with custom pricing. The company also rebranded around "conversation intelligence" with updated messaging emphasizing per-seat pricing and faster ROI.

01/05/2026 → 01/13/2026

Verified Changes

1
planCustomerIQ repositioned its value proposition from "automation and insights" to "conversation intelligence," updating the Plus and Pro plan positioning and changing the main headline from "Start for free. ROI in the first day" to "Per-seat pricing. No surprises. ROI in the first week."
2
planCustomerIQ restructured its pricing tiers by discontinuing the Starter plan ($39/seat/mo) and adding a new Enterprise tier with contact-based pricing for large teams needing custom integration, dedicated support, and custom workflows

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