Pendo

Verified Changes

• 1
  Add-on AddedNew 'Add Pendo AI' section introduced with PREDICT and AGENT ANALYTICS add-on products [PREDICT: churn prediction with custom prediction volume; AGENT ANALYTICS: AI agent monitoring with custom prompt volume and free allowance]
• 2
  Feature ChangedAgent Mode added as a capability included in all plans, enabling natural language queries to get answers without building reports.
• 3
  Feature ChangedSentiment surveys expanded in Ultimate plan to include PMF and CSAT alongside NPS [previously NPS + surveys only; now NPS, PMF, CSAT surveys]