Pricing Metrics: FAQ

Everything you need to know about pricing metrics in SaaS—backed by real examples from 100+ companies

What you'll learn:

  • • What is a pricing metric and why it matters
  • • The four main pricing modalities in SaaS
  • • How to choose the right metric for your product
  • • Common metrics by industry (AI, DevOps, SMB, Enterprise)
  • • Soft vs hard thresholds explained
  • • When to switch pricing metrics

📚 Quick Links

100 Pricing Metrics Examples →Pricing Metrics Report →

What is a Pricing Metric?

A pricing metric is the specific unit of measurement used to determine how much a customer pays. Examples include per user, per GB of data, per API request, per credit, etc.

Why are Pricing Metrics important?

Pricing metrics directly shape revenue expansion potential, perceived fairness, customer onboarding friction, and the ability to scale with customer value.

What are the most common pricing metrics?

People-Based: Per user/seat, per admin, per developer

Usage-Based: API requests, compute minutes, rows processed, storage GB

Credit-Based: Credits for tasks, compute, or searches

Flat/Fixed: One fixed price with thresholds included

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